Overview
Our client is seeking a technically skilled and strategically minded IT Systems Manager to lead all aspects of internal IT operations while planning and delivering infrastructure improvements. This standalone role is ideal for someone with hands-on technical experience who's ready to take full ownership of IT systems, cybersecurity, and digital development across the business.
Responsibilities
* Managing day-to-day IT operations, including hardware, software, connectivity, and telephony support
* Overseeing IT setups for new starters - PCs, laptops, printers, and user accounts
* Maintaining and monitoring system backups, disaster recovery, and remote/offsite data protocols
* Administering key business platforms such as Microsoft 365 and OrderWise (ERP)
* Managing user permissions, onboarding/offboarding, and device provisioning
* Leading cybersecurity initiatives - including system audits, threat assessments, and policy enforcement
* Delivering staff training on IT best practice and digital security awareness
* Planning and implementing IT projects such as cloud migrations, server upgrades, and network installations
* Maintaining accurate documentation of IT assets, licences, and system configurations
* Liaising with external IT partners and suppliers to ensure timely resolutions and accountability
Qualifications
* 3-5 years\' experience in IT management or senior technical support, ideally within an SME environment
* Strong technical knowledge across hardware, networking, cloud platforms, and cybersecurity
* Experience planning and delivering infrastructure projects (CCTV, cabling, server environments, etc.)
* Proven ability to manage multiple projects from scoping through to delivery
* Excellent documentation, communication, and process management skills
* Confident working independently and making strategic IT decisions that influence business operations
* Strong problem-solving approach and a proactive attitude toward system improvement
Opportunities & Benefits
* Competitive salary of £45,000 - £50,000 (depending on experience)
* Opportunity to lead IT strategy and play a key role in shaping digital infrastructure
* Exposure to both hands-on technical work and strategic project management
* Supportive and collaborative SME culture that values autonomy and innovation
* Professional development opportunities and potential to influence business-wide operational resilience
* A long-term role where your expertise will directly impact the company's success
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