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Operations administrator

London
Live Nation (Music) UK Limited
Operations administrator
Posted: 22h ago
Offer description

Description

Cuffe & Taylor operates Blenheim Palace Festival, Colchester Castle Summer Series, Live After Racing, Lytham Festival, The Piece Hall Live and many other sites. Cuffe & Taylor also produce and promote over 1,500 theatrical shows across the UK and Internationally each year and project manage a major London attraction.

The event assistant will work within the operations team and be a key role in the planning and delivery of festivals, outdoor concerts and tours at Cuffe & Taylor.

What it’s like to work in the Team

Cuffe & Taylor is made up of a diverse group of individuals, but we all share the same passion for putting our employees first. We have a fun atmosphere within the team, which helps us maintain an open, approachable department, which can partner and build genuinely authentic and valuable relationships with our employees and leaders. We are committed to working as a team and so support each other to achieve wins as a team.

Who you are

Competencies / Skills / Knowledge / Experience

You may have prior experience involving, project management; local authority licensing department; licence compliance; event management; event coordination; health and safety.

Essential

1. Experience of/exposure to working in live music industry (outdoor shows advantageous)
2. Ability to work efficiently under pressure and tight deadlines
3. Excellent organisational and administrative skills
4. Excellent communication skills
5. Excellent IT skills including Microsoft Office, Excel and Adobe
6. Excellent formatting skills
7. Excellent attention to detail
8. Extremely well organised and self-motivated

Desirable

9. Live event production experience
10. Experience in procurement
11. Experience on ZenDesk
12. Previous event experience

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

13. High level of integrity and discretion
14. Flexibility
15. Maturity and level-headedness
16. Proactive approach to problem solving

What the role includes

17. Managing procurement documentation, paperwork processes and purchase orders
18. Managing hotel bookings across the summer festivals for artists, staff and crew
19. Managing and booking promoter reps and freelancers across outdoor events and festivals
20. Preparing detailed artist information packs for each venue
21. Marking up and managing artist contracts process
22. Preparing detailed budgets and updating as necessary
23. Working closely with accounts team on event reconciliation
24. Generating sales reports to share with agents
25. Scheduling meetings and managing calendar availabilities
26. Answering customer emails through ZenDesk for Cuffe & Taylors festivals and concerts
27. Producing FAQs and customer information for Cuffe & Taylor festivals and concerts
28. Working closely with the event team in ensuring all documents are organised
29. Assisting the operation team with the organisation of large-scale outdoor events
30. Liaising with the operations, production, artist liaison and ticketing teams to assist with any roles including accreditation, radio management, meal tickets and any other relevant roles
31. Working on site at events and festivals as required, including weekends and evenings
32. Ad hoc tasks as required

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Cuffe and Taylor is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: Wednesday 1st April 2026. We reserve the right to close applications at any time so encourage early application where possible.

#CuffeandTaylor

#LI-SL1

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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