Job Description
COMMUNITY FOCUSED HOUSING COOPERATIVE
Salary: £35,000-£43,000
Location: Islington
Are you looking for a role with real social impact; where the work you do genuinely improves people’s lives?
Do you want a varied, hands-on position combining office operations and Member support?
Do you thrive in an environment where attention to detail, organisation, and community values really matter?
One of London’s longest-standing community-led housing co ops is looking for a Office Administrator to support the smooth running of the office across, customer support, some accounts and back office duties. If you want meaningful work, stability, and a genuinely warm team culture, this is a rare opportunity.
THE ROLE
* Provide frontline office support: phones, email, visitors, post, filing, and data.
* Process daily accounts tasks, update accounts, and support reconciliations with accuracy.
* Handle income including rent payments and statements.
* Process supplier invoices, match works orders, reconcile statements, and maintain payment records.
* Maintain Member and property records on Arthur; manage keys, appointments, and inductions.
* Coordinate governance meetings, agendas, papers, and hybrid setups for Committees and the AGM.
WHY JOIN?
* Purpose-led work: everything you do directly benefits Members and the local community.
* Stable, supportive environment with strong long-standing values.
* Varied workload across finance, operations, governance, and Member support; no two days the same.
* Autonomy & trust: you’ll be the organisational anchor for day-to-day operations.
* Professional development across finance, governance, housing management, and community leadership.
THE PROFILE
* Experience in finance administration (essential).
* Experience in Property, Real Estate or Housing (essential)
* Strong customer service skills (phone, email, face-to-face).
* Excellent organisation, accuracy, and attention to detail.
* Confident with Microsoft Office and able to learn new systems (Arthur/Xero experience ideal).
* Calm, friendly, professional under pressure.
* Values-driven and able to handle information with discretion and integrity.
PACKAGE
Salary: £35,000–£43,000 DOE
Hours: Full-time, office-based
Location: Islington, London.