We are looking for experienced and motivated General Practitioners to join our Surrey Clinical Assessment Service (CAS), working either remotely or from our clinical hub in Dorking. As part of our integrated urgent care service, you will provide safe, effective and timely clinical assessment to patients who require enhanced triage and expert decision‑making.
You will deliver telephone and online video assessments, email‑based clinical advice and timely onward referral where required. Working within your professional competencies, you will assess, diagnose, plan care and prescribe as appropriate, ensuring patients receive the right care at the right time. You will support the wider urgent care hub by offering clinical expertise to colleagues and contributing to real‑time decision‑making that maintains service safety and efficiency.
As a key member of a cross‑disciplinary team, you will help shape high‑quality, evidence‑based care and support the development of new service models that positively influence the local health economy. You will also represent Practice Plus Group professionally when interacting with patients, partners and external stakeholders.
This role is ideal for GPs who enjoy fast‑paced clinical work, value flexible working options and are committed to delivering excellent patient‑centred care within a supportive and collaborative environment.
Responsibilities
* Providing telephone and online video assessments for patients requiring enhanced clinical triage
* Monitoring and managing clinical hub triage queues
* Assessing a wide range of cases, including:
o Children under 5 without a clear Pathways disposition
o Adults over 75 without a clear Pathways disposition
o Emergency contraception queries
o Medication questions and prescription requests
o Supporting Clinical Advisors in validating Emergency Department and Green Ambulance dispositions
o Navigating appropriate cases for home visiting or district nursing services
o Managing prescription requests alongside pharmacists and administrative teams
o Offering clinical advice to Mental Health Nurses, ANPs, dental nurses, pharmacists and NHS 111 Clinical Advisors
o Providing real‑time support to Service Advisors and Supervisors through "floor walking"
o Ensuring accurate documentation of all contacts in clinical systems
o Working within protocols, policies and prescribing formularies
o Participating in clinical governance, supervision, training and performance review
o Maintaining up‑to‑date mandatory training and clinical competencies
Qualifications
* Strong experience in telephone or remote clinical assessment
* Ability to work autonomously within your professional scope
* Excellent communication skills and confidence supporting multidisciplinary colleagues
* Understanding of the legal and clinical responsibilities of GP triage
* Commitment to evidence‑based practice and ongoing professional development
* Ability to remain calm, efficient and clinically focused under pressure
* Strong IT skills and confidence using clinical systems
Benefits
* Free access to Reward Gateway discount scheme
* Blue Light Card, Boundless card and Costco membership eligibility
* Award‑winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
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