Why Join Us?
* Take on a high-impact leadership role with full accountability for regional growth and client success.
* Lead and develop a dynamic team of Account Managers focused on retention and strategic expansion.
* Shape growth plans across a broad portfolio of managed IT services – from cloud to cybersecurity.
* Operate with autonomy while collaborating with cross-functional teams including marketing and technical consultants.
* Join a high-performing, growth-driven environment where leadership is visible, valued, and empowered.
Key Role Responsibilities:
* Own and drive regional revenue and gross profit performance across your client portfolio.
* Lead, coach and develop a team of Account Managers, ensuring strong delivery against KPIs.
* Develop strategic growth plans for key accounts, identifying whitespace opportunities for service expansion.
* Support high-value client engagements and ensure proposals are commercially structured for profitability.
* Act as a senior point of contact for strategic relationships, attending key meetings and influencing decisions.
* Maintain accurate team pipelines, ensuring sales discipline, qualification, and progress through the sales cycle.
* Provide reliable forecasts and performance reporting to the Chief Commercial Officer.
* Partner with marketing to shape regional campaigns that drive growth and engagement.
* Contribute to commercial leadership discussions to share insights and maintain consistency across regions.
Key Attributes Required:
* 5+ years of experience in sales leadership or account development roles within an MSP or IT services organisation.
* Proven ability to grow revenue and gross profit through strategic account development.
* Deep knowledge of IT managed services, including Microsoft 365, Azure, cybersecurity, and cloud infrastructure.
* Strong commercial acumen with an understanding of pricing strategy, gross margin, and deal structuring.
* Demonstrated experience in leading high-performing teams with a focus on accountability and results.
* Strong relationship-building skills, particularly with C-level and IT leadership.
* Organised, data-driven, and proficient in pipeline management, forecasting, and CRM use.
* Confident, collaborative, and hands-on leadership style.