Great opportunities to help feed the nation at a leading UK food manufacturing company. Here at 2 Sisters Food Group we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain. We currently have exciting opportunities for Despatch Deputy FLM to join the team in West Bromwich (site D). The hours of work and shift patterns are: Monday till Friday 6am -2pm Flexibility in working hours/days is key due to the nature of the role Main Responsibilities: Support Despatch FLM’s by monitoring the Despatch team's performance and ensuring key performance indicators (KPIs) are achieved. Collaborate with Operations Assistant to maintain the availability and good condition of equipment and supplies. Track and trace orders to maintain order integrity. Promote and enforce a safe working environment and practices in despatch, taking appropriate actions in case of health and safety breaches. Ensure the team's training is kept up to date and that they are equipped with the necessary safety equipment (PPE) as per training requirements. Communicate with internal and external customers. Assist in formal employment relation matters such as return to work, first line investigations, disciplinaries, and performance management. Manage training schedules and Manage the transport in and out of the site. Control site perimeter. Provide cover for FLM during holidays or periods of absence. Ensure smooth and efficient dispatch activities, including scheduling, routing, and tracking of deliveries. Right safety equipment (PPE) for the appropriate task and ensure it is used as per training requirements. Ideal Candidate: People are our priority and our ideal candidate will demonstrate that they have effective people management skills. Additionally, you will have: Flexibility in working hours/days due to the nature of the role Leadership and people skills necessary for overseeing a large group of people Site, company, and product knowledge to help, tutor and coach the operatives within your team when necessary Excellent communication and people skills Experience working in a manufacturing, warehousing/distribution environment Self-motivation and high resilience Quality consciousness to maintain a high standard IOSH Managing Safety certification Proficiency in Microsoft packages, especially Excel and Word Knowledge of Navision Experience working in a unionized environment Excellent attendance and no live warnings Package Description: Free onsite parking In-house training including L1 & 2 Health and Safety certification, and paid apprenticeship opportunities with fantastic career progression. Fast Track Progression and Development Opportunities Employee of the Month and ‘My Bright Idea’ awards Employee assistance programme Grocery Aid - employees access to counselling Death in service benefit, optional - linked to pension Employee app Long Service Awards