Job Description
Application Support Specialist • Exciting opportunity for an Application Support Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. \n• Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience. \n• Immediate start available – ideal for candidates with strong SQL, application support, and Windows environment experience.
\n• Our client is a rapidly expanding HealthTech organisation based in the UK, with their software deployed in over 95% of NHS hospitals and growing presence overseas. Focused on turning healthcare data into meaningful insights, they deliver cutting-edge clinical intelligence solutions across areas such as critical care, paediatrics, and pain management. The company fosters a culture rooted in innovation, teamwork, and a strong commitment to enhancing patient outcomes \n\n This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience.
You'll work closely with customers to deliver and customise applications, resolve technical issues, and contribute to software quality through testing and feedback. \n\n Taking incoming support calls and providing timely, effective assistance \n• Monitoring and managing support tickets within agreed SLAs \n• Delivering user training sessions ...