Would you like to be part of a service whichprotectsand enhances the health, safety and wellbeing of residents and visitors of North Yorkshire County?
Are you ready to work in a busy front-line service and provide high quality customer care?
If so, you are just what we are looking for!
We are currently looking for Regulatory Support Officers to join our Regulatory Support Team within Regulatory Services (covering Environmental Health and some Trading Standards functions).
Our Service
Regulatory Services is a busy front-line service which carries out a wide range of functions within two service areas, Environmental Protection and Farming, Food and Health. Environmental Protection is responsible for the investigation of statutory nuisance complaints, pest and drainage issues.
The service is also responsible for monitoring and controlling air quality, the inspection and permitting of industrial and commercial processes and the enforcement of the contaminated land regime. We respond to consultations in relation to licensed premises, planning applications and from the council’s Safety Advisory Group.
The Farming, Food and Health Services includes the enforcement of food hygiene, safety and standards and workplace health and safety legislation, infectious disease control, the registration of cosmetic procedures and also responds to planning, licencing and Safety Advisory Group consultations.
The Role
The Regulatory Support Team is the hub of the service providing a vital customer service role and deals with a range of contacts from members of the public, other local authorities, agencies, government departments and professional bodies.
As our Regulatory Support Officer, you will:
·Be an initial point of contact for customers, fielding and dealing with complaints.
·Provide a specialist technical, operational and administrative support to the service in a busy and varied environment.
·Occasionally undertake operational/field work both independently and assisting other officers in the service, for example managing low-level cases, installation and retrieval of noise equipment, collection of pool samples and the collection and distribution of the network of diffusion tubes.
For more details see attached Job Description.
What you will bring
·Strong ICT and communication skills required
·Experience in Word processing, Microsoft Excel, Databases and Microsoft Outlook
·Good literacy and numeracy skills
·High level of organisation, accuracy, and attention to detail with the ability to prioritise workload independently
·Knowledge of data protection and the need to maintain confidentiality when working with personal information
Although knowledge of Regulatory Services is very welcome, training will be provided.
You will need to hold a current driving licence as there will be the need to travel to various locations but will primarily be based atCivic Centre, Doncaster Road, Selby YO8 9FT.
What you will get in return…
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.
·Our holiday entitlement starts at 28 days rising to 34 days per year after 5 years continuous service, plus public holidays.
·Up to 10 days extra leave can be purchased at any time. Extended unpaid leave is available for career breaks subject to business needs.
·Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££.
·Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers.
·If you are looking for salary sacrifice schemes such as: Car scheme, Salary Finance, Cycle to work, Technology you can spread the cost from your monthly salary.
Plus, lots more…
Contact and Apply
For an informal discussion or for further information please contact Lindsey Thompson, Regulatory Support Team Leader on 01609 767 253.
To apply please click theApply Nowlink below.
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