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Description
A well-maintained hotel has a direct positive impact on the guest satisfaction. Therefore citizenM is looking for a hotel engineer who can help us to complete the day to day maintenance. The successful candidate has a positive attitude, is willing to learn and discover new things, has a hands-on mentality, acts as a problem-solver, and is eager to take responsibility. A proactive mindset, curiosity, and a sociable personality are very important elements for this role. You will communicate with the hotel manager, housekeeping department, and all subcontractors.
Department: hotel property management
Employment Type: Permanent - Full Time
Location: UK, Glasgow
Reporting To: area maintenance manager
Description
A well-maintained hotel has a direct positive impact on the guest satisfaction. Therefore citizenM is looking for a hotel engineer who can help us to complete the day to day maintenance. The successful candidate has a positive attitude, is willing to learn and discover new things, has a hands-on mentality, acts as a problem-solver, and is eager to take responsibility. A proactive mindset, curiosity, and a sociable personality are very important elements for this role. You will communicate with the hotel manager, housekeeping department, and all subcontractors.
Key Responsibilities
* Ensure our rooms are working well and meet expectations.
* Be aware of room availability and keep hotel teams updated of the changes.
* Support the hotel team with technical challenges and troubleshooting.
* On call in case of emergencies - including weekends and out of hours where necessary.
* Coordinate 3rd party subcontractors in terms of preventive maintenance and be the 1st point of contact in case of any issues with the building installations.
* Proactive approach to overall hotel safety and keeping on top of the compliance requirements in the building.
* Minimize downtime of essential operating equipment, mitigating the impact on the guest at all times.
* Report to the senior engineer on the overall property status - inventory, compliance and ongoing works.
* Replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
Qualifications / Skills
* A skilled, well rounded engineer with basic knowledge of electrical, mechanical, HVAC, and plumbing systems.
* Be open to challenges.
* Capable of working independently where needed.
* Written and verbal communication skills in French with preference of communication in English. Any additional language skills are beneficial.
* Have basic IT knowledge of (google suite, MS office).
* Be eager to learn and develop.
* Ready to work in a team, alongside hotel staff and various citizenM departments.
* Passionate and proactive attitude.
* Customer focused with a priority for guest’ experience.
What's in it for you?
* citizenM experience nights for you (and friends and family)
* Personal and professional development opportunities and programs
* Latest tech devices and all the tools you need to be successful in your role
* Flexible public holidays
* Employee assistance program
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
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