Overview
ONE LUXE BEAUTY ADVISOR
L’Oréal Group, the world’s leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L’Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L’Oréal, you’ll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what’s possible. Are you ready to make an impact and be part of the journey?
What We Are Looking For
* A Beauty Guru: You’re passionate about all things beauty and love sharing your expertise! You’re a pro at giving personalized advice and helping people find the perfect products that make them feel empowered.
* A Connection Creator: You’re a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routine that expresses who they are.
* A Trendsetter: Being active on social media, you’re always on top of the latest make-up and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
* A Go Getter: You’re driven, ambitious and love a challenge. You’re excited to create innovative in-store experiences and achieve amazing results.
* A Brand Ambassador: You’re a true believer in the L’Oréal Luxe mission and values. You’re passionate about our iconic brands and can’t wait to represent them.
What You Will Be Doing
* Elevating Customer Experience: Delivering the One Luxe Experience by consistently executing the One Luxe service model for a premium, personalized customer experience.
* Product Expertise and Storytelling: Demonstrate products, immerse customers in brand heritage, and offer tailored knowledge, tips, and techniques to meet needs.
* Brand Excellence: Act as a L’Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
* Staying Trend-Forward: Maintain understanding of the latest makeup, skincare, and wellness trends to provide expert advice and recommendations.
Driving Retail Performance
* Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
* Building Client Relationships: Proactively build authentic relationships with customers, in-store and through digital channels, fostering loyalty and repeat business.
* Promoting Events and Activities: Inform customers about upcoming in-store events, promotions, and brand activations.
* Creating Engaging Experiences: Design and execute innovative events and animations that drive customer interest and excitement for L’Oréal Luxe brands.
* Brand Advocacy: Represent L’Oréal Luxe brands and share expertise on internal and external social platforms, adhering to company guidelines.
Operational Excellence
* Teamwork and Training: Participate in team efforts and complete required training to maintain up-to-date knowledge.
* Administrative Responsibilities: Complete daily and weekly administrative tasks, using designated platforms (Tamigo/One Retail).
* Maintaining Counter Standards: Uphold hygiene and housekeeping standards to keep a clean, organized counter environment.
Benefits and Rewards
Be Rewarded, Be Valued, Be L’Oréal. Join L’Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being.
* Competitive Compensation: Earn a competitive salary and a rewarding commission scheme.
* Exclusive Product Perks: Access a selection of products from over 35 L’Oréal brands at our staff shop.
* Generous Time Off: 30 days of holiday, inclusive of bank holidays.
* Health and Wellness Benefits: Discounted dental insurance and support resources for mental health and financial well-being.
* Referral Bonus Program: Earn bonuses by referring talented individuals to join the team.
* Sustainability Initiatives: Be part of a company committed to sustainability and the L’Oréal for the Future initiatives.
At L’Oréal, we are committed to a diverse, equitable and inclusive environment. We welcome difference in all forms as part of our recruitment, training, promotion and engagement practices.
Application Details
Seniority level: Entry level
Employment type: Full-time
Job function: Sales, Distribution, and Customer Service
Industries: Manufacturing and Personal Care Product Manufacturing
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