Customer Service Adviser | Excellent communication skills | Trafford Park | £25-27k neg Benefits Customer Service Advisor – Be Part of a Bold Industry Transformation Are you ready to help reshape the future of the building services industry?My client is pioneering a next-generation marketplace —driven by innovation, sustainability, and customer-first thinking. Backed by decades of industry expertise, they are building a platform that empowers businesses to operate smarter, faster, and greener. What You’ll Do: Deliver exceptional service by handling customer orders and enquiries with precision and care. Respond across multiple channels—calls, emails, live chat—ensuring every interaction exceeds expectations. Maintain accurate records and bookings, following procedures and safety standards. Collaborate with colleagues and seek guidance to grow your skills and performance. Represent the values with professionalism and courtesy in every customer interaction. What We’re Looking For: A customer-focused problem solver with a passion for service. Experience in live chat or inbound call handling. Strong organisational skills and the ability to prioritise effectively. Clear, confident communication and a results-driven mindset. A team player who thrives in a collaborative environment. Commitment to high standards and achieving targets. Any experience of working in a Business to Business/B2B/Corporate client environment is an advantage. My client believes in breaking down barriers and welcoming diverse perspectives. Here, your voice matters, your ideas count, and your contribution helps shape the future.If you’re ready to be part of something bold, apply today and start your journey with them. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4738798