A respected IT services provider in Kent is looking for an experienced 2nd Line IT Support Technician. This full-time position based in Rochester requires prior experience with Managed Service Providers (MSP), alongside strong technical skills in Windows operating systems and troubleshooting. You will deliver both remote and on-site support to clients, ensuring high service levels while maintaining a methodical approach to problem-solving. This role provides opportunities for technical growth in a supportive environment.
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