Role summary
:
The Data Analyst is pivotal in providing insights and supporting continuous improvement for cost and service performance across our Regional and Depot Management Teams. Supporting execution and tracking of cost and service improvements by identifying, gathering, analysing data and making your insights accessible to internal stakeholders, through easy-to-understand graphs, charts, tables and reports
Key responsibilities
1. Collecting, processing, and analysing operational data to identify trends, patterns, and areas for improvement in cost efficiency and service performance.
2. Designing and implementing analytical solutions to help solve cost, service & scanning with integrity improvement opportunities
3. Collaborating with colleagues to understand their business needs and providing insights and recommendations.
4. Assist in the design and execution of experiments to test new processes or service models, analysing results to determine impact and scalability.
5. Sharing best practice with colleagues to support cost, service and scanning with integrity improvement
6. Communicate complex data concepts in a clear and concise manner to stakeholders across all levels of the organisation.
7. Staying up-to-date with the latest trends and technologies in data mining and analytics
Knowledge, Skills and Experience
8. Intermediate/ Advanced Excel
9. Power BI knowledge
10. Working knowledge of Mailbase
11. Working knowledge of DX Express Cost Management systems such as CoFee
12. Good PC-based skills (MS Office)
13. Highly numerate
Person Specification
14. Good written and verbal communication skills
15. Ability to work at pace within challenging timescales
16. Calm and controlled, ability deliver rational, well considered output
17. A keen attention to detail
18. Organised, structured and able to manage multiple tasks well
19. Highly motivated, dynamic and driven and able to manage their own workload within an overall plan & team of Analysts
20. Pragmatic problem solver
Benefits
21. Competitive Rates of Pay
22. Company Funded Health Cash Plan
23. Holidays: 25 days increasing with length of service + bank holidays
24. Long Service Recognition scheme
25. Enhanced Maternity & Paternity
26. Company Pension Scheme
27. Life Assurance
28. Employee Assistance programme including 24/7 Virtual GP
29. DX Discounts Portal
30. Excellent opportunities for career progression and more!!
We look forward to hearing from you!