About Us Welcome to The Reach at Piccadilly – one of Manchester’s newest and most talked-about hotels. Opened in July 2024 and already sitting proudly in the Top 10 Hotels in Manchester on TripAdvisor, we’re part of Marriott’s Tribute Portfolio – a collection of characterful, independent hotels with bold personality and a passion for service. Operated by Lighthouse Hotel Management, we’re dedicated to creating memorable guest experiences with warmth, flair, and just the right amount of mischief. The Role We’re looking for a Nights Supervisor to help lead our overnight operations. Reporting into our Nights Manager, Oliver (who runs a tight ship but laughs at good puns), you’ll ensure the hotel remains calm, secure, and quietly efficient while the city sleeps. You’ll be the reassuring presence for our guests, the go-to person for any overnight hiccups, and the leader who keeps our night team motivated and professional. What You’ll Be Doing Supervising the night team to ensure smooth, safe and guest-focused operations Handling late-night guest requests, queries, or the occasional misplaced room key – all with a smile Overseeing the nightly audit process and preparing reports with accuracy (and maybe a coffee in hand) Ensuring hotel policies and procedures are followed to the letter Keeping public areas tidy and inviting – even at 3am Supporting the training and development of your night team colleagues What We’re Looking For Previous experience in a similar role within hospitality Natural leadership with strong communication and people skills Calm under pressure and great at problem-solving (especially when coffee machines rebel) High attention to detail and excellent multitasking abilities Flexibility to work throughout the night – including weekends and bank holidays What’s In It For You A competitive salary of £27,759 per year Opportunities for career progression across Lighthouse and Marriott properties Paid time off and healthcare benefits Discounts on hotel stays (because you deserve a break too) A welcoming, supportive team and a workplace with genuine personality If you love hospitality, thrive in the quiet hum of the night shift, and want to be part of a hotel that’s making waves in Manchester – we’d love to hear from you. Apply now and help us shape the nights at The Reach.