Job Description
Team: Community Operations
Location: Hybrid in North Wales (comprising of Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham)
Work pattern: 35 hours per week
Salary: Up to £31,918.98 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager
* Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
* Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
* Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
* Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities
About the Community Operations team:
* the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
* our centres and branches care for thousands of cats each year until they are able to find a loving new home.
* the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region
What we’re looking for in our Community Operations Volunteer Team Manager
* Team leader/supervisory experience of both employees and volunteers
* Good understanding of volunteer management
* Full valid UK manual driving licence
What we can offer you:
* range of health benefits
* 26 days’ annual leave plus bank holidays, increasing with length of service
* Salary Finance, which empowers you to take control of your financial wellbeing
* and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 03 May 2026
Virtual interview date: w/c 18th May 2026
If successful, your recruitment journey will include:
* anonymised application form
* virtual or in-person
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.