Required experience and skills 15 years of relevant IT experience, with minimum 5 years of experience in programme Excellent understanding and proven experience of Programme and Project Management methodologies including Waterfall and Agile. Ability to direct and influence people in a matrix orientated environment and establish working partnerships at a junior and senior organizational level. Proven experience of positive, challenging interactions with Senior Executives across the business. Outstanding relationship management, collaboration and influencing skills. Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group. Change agent with proven ability of implementing large scale organizational, procedural, technology and people related change programmes. Proven ability to articulate complex issues concisely and in simple language to recognize to the global remit of this role. Expert knowledge of managing and steering technical blockers for the project/ programme. Strong financial analytical background and proven ability in financial/analytical reasoning, including being able to contextualize financial data into business activities and conclusions. Experience of delivering large scale change programmes within a Technology organization, with Infrastructure experience. Experience of leading and managing teams with proven track record of working with diverse, cross functional teams that are located regionally and worldwide. Experience of driving continuous improvement Prior experience working in End user services and Infrastructure Projects Should have managed end to end project ~$5m Technology exposure and experience in: (optional – good to have) Landing zones Private and Public Cloud (AWS, GCP, Azure & Ali) Collaboration: Microsoft 365, Outlook, Teams and Zoom Hardware: Cisco, HP, Dell, IBM, Lenovo Operations: Aternity, SCOM, AppDynamics, Microsoft Intune Software Management: Ansible, JIRA, GitHub, Jenkins, Confluence Others ESX, vCenter, Citrix, VDI & VDA Working arrangements 3 days onsite (mandatory, no exceptions)