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Client:
Chattermill
Location:
Portsmouth, Hampshire, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
UK/Europe (Remote or Hybrid if you're in the UK, it’s up to you!)
Monthly Health & Wellness budget, increasing with length of service
Annual Learning and Development budget, increasing with length of service
Flexible working in a choice-first environment - we trust the way you want to work!
Work From Home Allowance, renewed every two years
25 Holiday Days + local bank holidays, plus an extra day per year of service
Your birthday off
Enhanced Family Leave (UK Only), Fertility Leave, Neonatal Leave
Employee Assistance Programme (UK Only)
Opportunity to share in company success through options
London office for those nearby, dog-friendly with classes, events, and rooftop terrace
Our mission is to help large brands like Uber, Amazon, Wise, HelloFresh improve customer experience using AI-driven Customer Experience Intelligence (CXI) platform, analyzing customer feedback to guide next steps.
We're seeking a talented Senior Backend Engineer to join us!
What you'll be doing:
* Develop new features and improve existing APIs in a fast-paced environment
* Collaborate with product managers and designers to brainstorm and guide feature development based on your expertise
* Assist Customer Experience team with bug triage and issue resolution
* Share knowledge of web technologies and best practices within the team
* Participate in all development stages: design, architecture, implementation, testing, and monitoring
* Work with a multi-functional team to exceed customer expectations
What you’ll need:
* Strong experience with Ruby
* Solid CS fundamentals, design patterns, and principles
* Proficiency with PostgreSQL, understanding SQL vs NoSQL, and selecting appropriate data storage
* Experience with asynchronous messaging patterns, RabbitMQ, Kafka, or GCP PubSub
* Hands-on experience with Elasticsearch and Redis for caching strategies
* Knowledge of 12-factor app principles and cloud-native app requirements
* Experience with Kubernetes and writing specs for k8s objects
* Ability to identify and fix bottlenecks in distributed systems, conduct load and disaster recovery tests
* Experience designing microservice architectures
Our Hiring Process
* Introductory asynchronous interview, record your responses at your convenience
* Meet with our Backend team to discuss the role and your experience
* Design session with our Backend Tech Lead and Senior Backend Engineer
* Meet with our Product team to understand collaboration
* Discussion with our cofounder about alignment with your career goals and company culture
Our Values
* Obsessed with experience — committed to improving customer experience
* Believe in trust — open and honest communication
* Act as responsible owners — empowered to make decisions
* Passionate about growth and progress — eager to learn and improve
* Ambitious yet humble — aiming high without carelessness
* Teamwork is key — success driven by collaboration
Diversity & Inclusion
We promote diversity and encourage all qualified candidates to apply, even if you don't meet 100% of the requirements. We value potential and are committed to inclusive hiring practices.
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