Driven by our Trust values: Honesty, Empathy, Ambition, Respect; the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better. We are passionate about creating an inclusive workplace that promotes and values diversity. Our cultural diversity, long term conditions and disabilities, and LGBTQIA staff networks are a key part of this commitment, creating positive change and helping build an inclusive culture across the Trust. Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed - our processes ensure that all applicants are treated fairly at every stage of the recruitment process. Options for flexible working are considered for all roles within CCS, including job share opportunities, compressed hours, annualised hours, tailored working patterns and more. If you are interested in flexible working, please talk to the recruiting manager for this vacancy. Please note, the selection processes at Cambridgeshire Community Services are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications are monitored, we remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. Job overview Are you someone with a broad range of Mental Health experience? Worked with children and young people? Do you have experience of triaging referrals and liaising with other Mental Health service? We are on the lookout for a substantive member of staff to join our team in the Norfolk and Waveney Advice, Support and Access Children and Young People’s Mental Health Service. The team is operational 9am to 5pm, Monday to Friday, excluding bank holidays. Please note that this post is offered part time (26 hours a week) and this is a non-patient facing role, shifts to fit within 9am-5pm Monday - Friday. Should we receive a high number of applications we reserve the right to close this vacancy at any point after the 26th March. Advert This is an exciting opportunity to join our innovative team in the next phase of its development. The Mental Health Advice, Support and Access service launched 2 years ago and provides a single point of access for mental health support for the Norfolk and Waveney region for children and young people aged 0 up to 25yrs. Our aim is to find the right support, the right resources and the right services for children and young people, when they or their carers reach out for support. This offers the right candidate an opportunity to hone skills in the triage of mental health referrals, explore and link with other statutory and non-statutory services, and work with a dedicated and supportive team. The team works within the wider offer of the Just One Number service, a single point of access for the Healthy Child Service and the Speech and Language Therapy Service, providing children, young people and families with excellent and timely advice, guidance and routes to interventions. The Just One Number team is underpinned by our Just One Norfolk website, our evidence based digital support and resources. We are already seeing the difference the service is making in freeing up waiting times and getting children and young people seen by the right service promptly. We are only just getting started and now, whilst we look to the next 12 months, it's an exciting time to join us. Working for our organisation Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives. There's one reason why our services are outstanding - and that's our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey. If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development. Detailed job description and main responsibilities To have a high level of clinical expertise in the mental and emotional health needs of children, young people, and their families, (covering 0-25 years of age) and be able to complete full assessments via telephone and other forms of digital technology which enable high level and timely clinical decisions to be made. To take accountability for clinical decisions and demonstrate a high level of clinical judgement, to work autonomously and ensure appropriate action is taken when clinical risks are identified by self or team member and that the escalation process is followed appropriately. To be a key clinical point of contact for other members of the skill mix team working within Just One Number (JON), offering excellent teaching and clinical supervision to develop needs-led, evidence-based care that supports local and national priorities and policies as well as relevant clinical guidelines. To have a robust understanding of local emotional health provision and be able to give children, young people and their families and referrers appropriate advice and guidance and as needed make appropriate referrals and support colleagues to make referrals to the appropriate service. To have excellent clinical skills and knowledge of child and young people’s mental health needs and local services. This will involve assessment (including risk assessment) and care planning, with children, young people, parents, teachers and being an active link for other stakeholders such as schools, GPs, mental health and voluntary sector organisations. To have the clinical skills and confidence to support colleagues within Just One Number, especially in assessment of current need, risk and care planning. Contribute to production and maintenance of digital resources and promotion of these within JON and with other stakeholders – allowing the identification of appropriate use of self-help material and understanding when further clinical assessment is indicated. Use of measures to monitor effectiveness and establish outcomes and share these within JON, CCS and NSFT. Uphold the professional code of conduct for the Nurse, Midwife and Health Visitor, including maintaining confidentiality and maintaining registration in line with the NMC or appropriate governing body. Follow the robust clinical risk management processes that are in place and contribute to ensuring they are adhered to within JON. Please see the attached job description for a full overview. On April 1st 2026, Cambridgeshire Community Services NHS Trust and Norfolk Community Health and Care NHS Trust will come together to deliver services as a single Trust. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development. The group model provides health and care services to a population of 3.2 million in their homes and neighbourhoods. We provide care that supports people from the very beginning to the very end of their lives. The specific role you are applying is with Cambridgeshire Community Services NHS Trust and if you commence your employment before the 1 st of April you will transfer to the new organisation via TUPE - the Transfer of Undertakings (Protection of Employment) Regulations. Certificate of Sponsorship For roles that are eligible for sponsorship, applications from job seekers who require Skilled Worker Visa to work in the UK are welcome, and will be considered alongside all other applications. You are strongly advised to visit Check if you need a UK Visa website ( Opens in a new tab), and familiarise yourself with what is required which should assist you in your understanding of the process From 6 April 2017, skilled worker applicants applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here. (Opens in a new tab) UK Registration For roles that require professional registration, applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new tab) Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we'll ask you to validate your driving licence online via the DVLA. In submitting an application, you authorise Cambridgeshire Community Services NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed. ALL CORRESPONDENCE will be via the e-mail address on your application form. If you have not been invited to interview within 2 weeks of the closing date, you unfortunately haven’t been successful on this occasion, but keep an eye on our vacancies as a job that’s just right for you may appear!