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Fora is a leading flexible workspace developer and operator. For over 20 years, we've been setting the standard of what the workspace experience should be. Today, our growing portfolio includes over 70 distinctive spaces with 30,000 members across London, the UK, and Germany.
We continue to redefine the workspace experience and challenge the status quo by championing greater flexibility, hospitality-style service, top amenities, and sought-after locations. We're empowering the way businesses and their employees work today and are committed to environmental and social responsibility, making conscious choices in designing, building, and servicing our spaces.
Our innovative, wellness-focused approach extends beyond our buildings, living by our values to create a supportive, collaborative, and creative environment where everyone can thrive.
20 Grosvenor is a Fora building unlike any other. With a single client in the financial services sector, your role is to deliver a best-in-class service to make every interaction extraordinary. As a member of our team, you will support the Member Experience Manager & Building Manager by embodying the company vision and values, going above and beyond at every opportunity.
Contract: Permanent (Full time)
Requirements
* Handle calls, emails, and meet and greet visitors and clients
* Notify appropriate personnel when visitors arrive
* Maintain high visual standards in reception
* Be proficient with client booking software
* Assist with reception services as needed
* Maintain accurate records of work tasks
* Assist with meeting room setup, greet visitors, and host meetings
* Raise tickets via the IT Helpdesk for IT issues
* Develop and maintain positive relationships with colleagues and members
* Manage access passes to ensure security
* Create a welcoming environment
* Collaborate with the client's reception team to fulfill requirements
* Coordinate with housekeeping for meeting room changeovers
We would love to hear from you if you have:
* Experience in a corporate concierge/reception role
* Excellent verbal and written communication skills
* Good organizational skills and ability to complete projects timely
* Attention to detail and ability to work in a fast-paced environment
* Strong customer service skills
* Punctuality and reliability
* Ability to remain calm under pressure
* Professional integrity and trustworthiness
* Eligibility for DBS check
Benefits
* Monday to Friday schedule
* 28 days holiday
* Monthly lunch order from Deliveroo
* Cereal and fruit provided in the building
* Uniform allowance
* Learning and Development opportunities
* Health shield coverage
Additional Information
Seniority level: Entry level
Employment type: Contract
Job function: Administrative
Industries: Non-profit Organizations, Primary and Secondary Education
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