Overview
Cable Street, Lancaster | 40 hours per week | Permanent | £33,800
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we to do things differently. It’s about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who relish not knowing how things are going to turn out but are up for the ride anyway – they make the most of the opportunities they’re given and create their own opportunities even if none are given – they shape the future for themselves and for others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state-of-the-art purpose-built student housing located in Lancaster with 230 beds.
Responsibilities
* Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
* Take full responsibility of the budget and P&L, and the financial performance of the student space.
* Cross all the T’s and dot the I’s, to and ensure you are managing costs and maximizing profit for the property.
* Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets.
* Maintain exceptional standards in the overall presentation of the property through regular inspections and working with your team.
* Handle complaints and offer excellent customer service to your students.
* Use advanced knowledge of safety, security, compliance and building management to ensure core operating procedures are adhered to and followed up on.
* Maintain and develop relationships with key players at local universities and internal and external suppliers.
* Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974.
* Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems and assisting in remedial actions following Legionella Risk Assessments.
Qualifications
* Relevant experience running a residence within hotels, hospitality, or student accommodation.
* Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
* Experience within a fast‑paced, target‑driven environment with strong focus on sales and marketing.
Benefits
* Competitive salary with annual discretionary bonus.
* 5 weeks' annual leave.
* Additional 'YuDay', which is a paid day off every year to support your wellness journey.
* Subsidised healthcare & employee assistant programme.
* Cycle to work scheme.
* Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
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