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Client operations specialist

Sheffield
Permanent
Insight Direct (UK) Ltd
Operations specialist
Posted: 27 March
Offer description

Client Operations Specialist Location : Sheffield 3 days a week in office. About Insight Insight is a Fortune 500‑ranked global provider of hardware, software, cloud, and service solutions. We help our clients define, architect, implement, and manage technology today—while transforming for tomorrow. Operations is the heartbeat of Insight. Our teams are passionate about delivering excellence to our clients, partners, and colleagues by proactively managing people, products, technology, information, and time to achieve exceptional results. The Role As a Client Operations Specialist, you’ll play a key role in managing the end‑to‑end client experience—from purchase to pay. You’ll be the day‑to‑day point of contact for customers, ensuring orders are processed accurately, queries are resolved quickly, and service levels are consistently high. Working closely with Sales, internal teams, and external partners, you’ll help maintain strong client relationships and support repeat business through professionalism, speed, and attention to detail. Key Responsibilities * Respond promptly and professionally to internal and external client queries, ensuring excellent service at all times * Collaborate with internal teams to ensure client requests are actioned within agreed timescales * Support Sales teams by ensuring compliance with company policies and procedur...

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