About us:
Omny Group () is a rapidly growing HR outsourcing business based in Maidstone, providing its UK-wide and international client base with a full range of people services. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best, the personal touch.
Having achieved a strong reputation for customer service, we are always on the lookout for new team members who share our passion for great service too.
Responsibilities:
Taking ownership of the full billing cycle, ensuring invoices are raised accurately and on time
Preparing and validating billing data from operations, sales, and service teams
Processing invoices, credit notes, adjustments, and statements efficiently
Performing control checks to ensure invoices align with work completed in core operational systems
Monitoring customer accounts and producing aged debt reports
Proactively chasing overdue invoices via phone, email, and written communication
Negotiating payment plans while maintaining positive customer relationships
Resolving billing queries and disputes quickly and professionally
Escalating overdue accounts and supporting debt recovery actions when required
Preparing accurate billing and credit control data for management and month-end reportingThe successful candidate will be able to demonstrate the following:
Proven, hands-on experience in billing and credit control (essential)
Experience in accounts receivable, collections, or similar finance-related roles
Excellent attention to detail with a structured, process-driven approach
Confident and professional communication skills, both written and verbal
Strong Excel skills for reporting, reconciliation, and data preparation
Experience using billing, ERP, or CRM systems (Xero experience is desirable but not essential)
Strong commercial awareness and customer-focused approach
Minimum education A levels (Or equivalent), further education is advantageousIn return we are offering:
Hybrid working - 4 days office-based in Maidstone with 1 day working remotely
25 days annual leave plus bank holidays, plus your birthday off
Additional annual leave, holiday entitlement increases by 1 extra day after 3 years' service, up to 5 additional days
Private Medical Insurance available following successful completion of the probationary period
Pension scheme with 5% employee and 3% employer contributions
Life assurance coverage
Employee Assistance Programme available from day one
Cycle to Work scheme available after the probationary periodInterested? Then APPLY now for immediate consideration