We are working closely with local authority in Newport to assist with the appointment of a Business Support Officer, on a 3-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £13.26- £17.10 per hour
Summary:
The Business Support Officer (Grade 4) is responsible for providing efficient clerical, administrative, and customer support services to the Waste & Cleansing team within Environment and Public Protection. The role supports day-to-day operational activities by maintaining records, responding to customer enquiries, processing documentation, coordinating communication, and ensuring administrative functions are delivered accurately and in compliance with council procedures. The post holder contributes to effective service delivery by supporting managers and operational teams while maintaining excellent customer service standards.
Responsibilities:
* Provide clerical and administrative support to managers and operational teams within the Waste & Cleansing service.
* Assist with payment processing, issuing receipts, maintaining records, and ensuring compliance with council financial regulations where required.
* Ensure workloads are organised effectively to meet service deadlines and operational priorities.
* Follow council procedures, health and safety requirements, equality policies, and service standards while identifying opportunities for service improvement.
* Undertake any other reasonable duties consistent with the grade and nature of the post to support the successful operation of Waste & Cleansing services.
Qualifications:
* Minimum of 5 GCSEs (Grade A–C) or equivalent qualification such as NVQ Level 2, or demonstrable relevant work experience.
Essentials:
* Minimum of two years' relevant experience in customer service, administration, clerical support, or business support functions.
* Experience using Windows-based software and maintaining administrative records.
* Experience organising workloads and completing tasks accurately to agreed timescales and standards.
Please note:
* You should be available to work immediately or at a short notice.
* You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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