Job Description
Workshop Manual Technical Author
This is a permanent, full-time position based in Gaydon. Hybrid working is available.
About the Role
We are looking for a Workshop Manual Technical Author to join a dynamic and collaborative team supporting a leading global automotive manufacturer. This role focuses on the creation and delivery of high-quality technical publications, including workshop manuals, service and repair procedures, owner documentation, illustrated parts catalogues, and dealer support materials.
This opportunity is ideally suited to a Graduate Engineer or similarly qualified individual with strong IT skills and practical experience in automotive workshop repairs. The successful candidate will combine technical expertise with excellent communication skills and a passion for producing clear, accurate documentation.
Key Responsibilities
* Analyse and document vehicle service and repair procedures using engineering data, CAD models, and service repair time information.
* Collaborate with engineers, technicians, service coordinators, special tool developers, and aftersales teams to define and validate repair methods.
* Develop detailed workshop manual content and repair procedures for use by service technicians and dealer networks.
* Estimate and validate service repair times using recognised timing methodologies.
* Create supporting 3D visual content and animations using technical authoring and CAD visualisation tools.
* Publish and maintain technical documentation within digital service information systems.
* Conduct practical validation activities where required to ensure repair methods are accurate, achievable, and correctly timed.
* Develop owner-focused repair guides covering routine maintenance and basic service tasks.
Skills and ExperienceEssential
* Practical hands-on experience within an automotive workshop environment.
* Strong understanding of vehicle service and repair operations.
* Excellent written and verbal communication skills with the ability to engage effectively with technical and non-technical stakeholders.
* Strong organisational skills and the ability to manage multiple tasks and deadlines.
* Good IT proficiency and confidence working with digital systems and software applications.
* Self-motivated, proactive, and capable of working both independently and as part of a team.
* Professional and customer-focused approach with a positive, solution-oriented mindset.
Desirable
* Experience in technical authoring, workshop manual creation, or automotive service documentation.
* Familiarity with CAD software and digital visualisation tools.
* Experience creating or working with 3D technical content and animations.
* Understanding of automotive product development and lifecycle processes.
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.