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Job Details
Client: Virgin Media
Location: Redhill, United Kingdom
Job Reference: 417ae0e5de3a
Job Views: 8
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description
Salary: £29,000 - £36,200 per year + £2,500 London Weighting Allowance + overtime (average £4,700) + performance-based commission (£2,500)
Postcode Requirement: Applicants must live in one of the following postcodes: CR0, CR2, CR3, CR4, CR5, CR6, CR7, CR8, SE19, SE25, SM1, SM2, SM3, SM4, SM5, SM6, SW15, SW16, SW17, SW19, SW20.
Role Overview
Join our team as a Field Service Engineer (also known as a Field Technician). No prior experience is required; comprehensive training and mentorship will be provided. Enjoy a 4-day workweek (37.5 hours) with shifts of 7.5 or 10 hours, Monday to Saturday.
* Installations, fault repairs, and excellent customer service
* Diagnose errors and technical issues
* Document processes and follow standard procedures
* Collaborate with the technical team and share information
Who We Are
Virgin Media O2 is the UK’s fastest broadband network, a leading mobile brand, and one of the country's biggest companies. We value diversity, high performance, and innovation, aiming to offer the UK better choices and value.
We are committed to equality and inclusion, supporting our employees to be their authentic selves.
Must Haves
* A UK manual driving licence
Preferred Skills
* Comfort working at heights and outdoors in all weather conditions
* Problem-solving skills and customer relationship building
* Organized, customer-focused, motivated to help others
Benefits
We offer a comprehensive benefits package including:
* Competitive salary and on-target earnings
* Company van
* 25 days annual leave plus your birthday
* Enhanced pension scheme
* Flexible leave options
* Wellbeing benefits including BUPA medical coverage, critical illness insurance, life insurance, and healthcare plans
Next Steps
After applying, you'll complete an online video assessment. Successful candidates will be contacted for further discussions and interviews. Please inform us of any adjustments needed during the recruitment process.
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