About the Role
Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Bond Street store is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience.
We are hiring a full-time Retail Coordinator to take responsibility for the daily running of the store.
This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion.
The role reports directly to the founder and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness.
Key Responsibilities
Open and close the store each day (keyholder responsibility)
Maintain the spatial rhythm and visual order of the store throughout the day
Prepare the space before and after client visits with minimal instruction
Receive deliveries, maintain stock flow and manage packaging materials
Support light admin tasks (Shopify, order prep, basic coordination)
Assist with physical preparation of product selections and online fulfilment
Support the founder and team when needed, without overstepping the tone or role
Maintain the back-of-house with clarity, cleanliness and structure
Who This Is For
You have experience in luxury retail, boutique hospitality or founder-led spaces
You are calm, reliable and observant
You prefer operating in refined, structured spaces rather than fast-paced environments
You notice what needs doing without being asked
You are comfortable welcoming clients and setting the tone, without needing to dominate the space
You understand the responsibility that comes with holding keys to a Mayfair store
You are happy working independently, with care and consistency
Location
The Royal Arcade, 28 Old Bond Street, Mayfair – London
To Apply
Please send your CV and a short introduction via LinkedIn.
We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.