This is an exciting opportunity. A.F. Blakemore are recruiting for a purpose built multi temperature depot in Bedford. We are looking for a Claims Investigator, who is motivated, friendly, hard-working and passionate. The ideal candidate has the drive and motivation to support and engage a diverse team. You will be required to support and assist the Stock Control Manager with the organisation and control of efficient and profitable operations within the depot.
If you have the desire to manage, with drive and determination, then this could be the role for you.
Key Tasks/Responsibilities:
1. Authorisation of claims.
2. Administration and authorisation of product returns.
3. Investigation of missing cages and missing stock.
4. Communication with internal departments (warehouse & transport).
5. Communication with customers and update of stock redelivery
6. Monitoring of CCTV to verify customer claims.
7. Identifying reasons for errors and liaising with supervisors for corrective action to be taken regarding errors.
8. Collating and distribution of information regarding errors.
9. Distribution of data on the information and communication boards.
10. Liaising with logistics departments including any short dated lines.
11. Requesting stock checks to verify claims.
12. Missing cage investigation at time of loading.
13. Supporting Stock Control functions
What's in it for you?
Excellent benefits package including:
14. Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
15. Develop your skills and capability in a highly supportive and multi-diverse culture
16. Outstanding Training & Development
17. Gain hands-on experience in a high volume, fast paced convenience store
18. Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
19. Proactive promotion of internal candidates
20. Paid Breaks
21. Free Tea & Coffee
22. Early access to your pay through ‘EarlyPay’
23. 24/7 access to your payslips and Rotas via HR/Payroll portal
24. Wellbeing support – access to emotional support, counselling, legal and financial advice
25. Company Pension Scheme
26. NEST pension scheme
27. Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
28. Extra Holidays - Purchase Scheme
29. Cycle to work - Bicycle purchase scheme
30. Long Service Awards