Administrator
Sale, Manchester
Starting salary £25,000 + bonus (OTE £31,000) + benefits + free parking
Are you organised, detail-driven, and passionate about delivering outstanding customer service? This is your opportunity to join a leading broker and build a rewarding career in the loan and mortgage sector.
We’re looking for a proactive Administrator to support the full loan application journey — from initial enquiry through to completion. You’ll gain hands-on experience, learn the loan process inside out, and play a key role in delivering a smooth, professional service to clients.
What You’ll Be Doing
* Customer Service: Deliver exceptional service by responding to client enquiries, guiding customers through loan options, and resolving queries throughout the application process.
* Documentation Review: Review and validate borrower documents for accuracy and completeness, ensuring compliance with regulatory standards and company policies.
* File Management: Maintain accurate and up-to-date records, ensuring all case files are processed efficiently.
* Regulatory Compliance: Work in line with industry regulations and internal guidelines to maintain high standards and reduce risk.
What We’re Looking For
* Excellent Communication Skills – Confident and professional in both written and verbal communication.
* Strong Attention to Detail – Able to manage multiple cases and deadlines accurately.
* Technical Proficiency – Comfortable using mortgage software (e.g., Encompass, Calyx Point) and Microsoft Office.
* Problem-Solving Ability – Calm under pressure and solution-focused.
* Team Player – Collaborative, supportive, and positive in approach.
* Customer-Focused Mindset – Dedicated to delivering a seamless and professional customer experience.
What’s in It for You?
* Full-time role (Monday–Friday, no weekends)
* £25,000 basic salary
* Bonus structure with OTE £31,000
* Healthcare benefits
* Free on-site parking
* Staff incentives and trips
* Genuine career progression opportunities within a growing business
If you’re looking for a stable, supportive environment where you can grow your skills and develop a long-term career — we’d love to hear from you.
Apply today and take the next step in your career