The role
The Client Accountant is responsible for the effective client accounting of a portfolio of managed estates, including residential, commercial and those which are phased into their management. The role forms a vital part of the team, working closely with the Estate Management and Business Development teams and will also require regular interaction with external accountants plus some client correspondence.
What you’ll do
* Ensure annual service charge budgets are accurate and loaded correctly with correct apportionments
* Periodic billing of service charges, ground rent and other charges to leaseholders
* Prepare end of year service charge accounts within agreed timeframe, before submitting to external Accountants for review
* Monthly bank reconciliations for client estates
* Produce quarterly management reports, for review with Estate Managers and clients. Analyse expenditure vs budget, arrears and cash flow position, producing a summary report
* Monitor the general health and correctness of the service charge accounts associated with your portfolio, supporting Estate Managers with relevant information
* Utilities and insurance recharging to leaseholders
* Monitoring the CHP Billing process, ensuring all fees raised accurately and on time
* Raise void service charges to developers
* Manage and record completion cheques from new lessees
* Reconcile opening balances for estates handed over from other agents
* Corporation tax administration
* Report monthly Client Accounting KPIs to the Finance Team
* Fee Reconciliation between the Finance Team and Qube
* Answer leaseholder / client enquiries in a timely fashion
* Handle referred leaseholder service charge queries to resolution via telephone or e-mail, or escalated to relevant Estate Manager
* Following up actions from AGM Minutes and directors’ meetings
* Assist the Client Accounting & Finance teams with day to day / ad hoc duties
Qualifications
* 5+ years of accounts experience
* Experience in service charge client accounting is desirable but not essential
* Experience with Qube software is desirable but not essential
Skills
* Excellent time management, prioritisation, and diary management
* Excellent numeracy/analytical skills and competency in dealing with financial information
* Excellent communication skills – letter writing and the written and verbal presentation of information
* Excellent computer skills – Proficient in all Microsoft programmes, particularly Excel, and competent in mail merging.
* Excellent team working – Ability to build working relationships with employees across the organisation.
Why Work with Us?
* Great Team Environment: You’ll be part of a friendly, supportive team that works hard and has fun along the way.
* Growth Opportunities: We believe in helping our people grow. With extensive training and development, you’ll have plenty of opportunities to advance your career.
* Competitive Salary & Perks: We offer a competitive salary, benefits, and a positive workplace culture where your contributions are valued.
Working arrangement
Encore operates a hybrid working model, with a requirement of 2 days in the office and 3 days at home. For the right candidate we could offer a more remote working set up.
#J-18808-Ljbffr