At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!
Job Summary
We are seeking an organised and reliable Accounts Assistant to support the park administration finance function. Working closely with the Park Administration Supervisor, this role is responsible for processing financial transactions, assisting with owner account queries, and ensuring accurate maintenance of financial records. The ideal candidate will be detail-focused, confident working with systems, and able to support both routine and ad-hoc park-level finance tasks.
Job Duties
* Process owner payments, Direct Debits, and related transactions.
* Raise invoices, credit notes, and ad-hoc charges to owner accounts as required.
* Assist with allocating receipts and updating financial records.
* Help maintain accurate owner account details and address changes.
* Support the production and distribution of statements, pitch fee bills, and utility charges.
* Respond to owner and park team queries via phone, email, or at reception.
* Support the processing of loyalty card credits, replacements, and updates.
* Assist with park paperwork, filing, and document maintenance.
* Post entries from the daily bank statement to the appropriate ledgers.
* Maintain spreadsheets and logs related to owner billing, loyalty cards, and utility data.
* Liaise with the Park Administration team to ensure timely debt letters and late payment charges are processed.
* Provide administrative support to the Park Administration Supervisor and wider finance team.
* Assist with ad-hoc finance and administrative tasks as required.
Requirements
* Strong verbal and written communication skills.
* Confident using IT systems, with good Excel proficiency.
* High level of accuracy and attention to detail.
* Diligent and methodical approach to tasks.
* Good understanding of basic financial processes.
* Ability to manage workload and prioritise effectively.
* Friendly and professional approach to customer service.
* Supportive team player with a proactive and flexible attitude.
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
Benefits
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.
We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
* Generous discount on holidays across our parks
* Discount on all food and beverage items on park
* Free premium eye test voucher
* Access to the Help@hand app offering health, wellbeing, and retail discounts
* Comprehensive Employee Assistance Programme
* Discounted gym memberships
* Employee referral scheme
* Sales referral scheme
* Free expert mortgage advice
* Company pension scheme
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