Retail Installation Support
Honiton, Devon
Salary: £24,000 pa
Britannia Windows is a family business in the supply of PVC windows, doors and conservatories, operating across the Southwest. From a small workshop 40 years ago to 400 team members and £30m+ turnover, Britannia has grown into one of the UK’s largest, most advanced glazing companies.
Due to growth, we are now looking for Retail Installation support to join our team.
Join our team of people champions!
Main responsibilities include:
* To accept and respond to all telephone calls
* Issue customer approval drawings
* Complaints - To receive, inform and direct customers as appropriate
* Monitor staged payments
* Monitor Reviews
* General Administration
* Ensure efficient management of the maintenance to company vehicles as required
* Authorising purchase invoices
* Managing and collection of all outstanding debts in a timely manner
Knowledge, experience, and skills required
Essential
* Good attention to detail
* Computer literate with experience of CRM databases
* Experience of co-ordinating & scheduling work
* Excellent telephone manner & professional attitude
* Ability to prioritise work & meet deadlines
This job description is written at a specific time and is subject to change in line with the demands of the business. Tasks, duties and responsibilities are detailed but not limited to what is described within this job description.
Interested in this Retail Installation Support role? Please apply with your updated CV.
INDLS