A fabulous opportunity has emerged for a Senior Repairs Planner/ Scheduler to join one of Adecco's leading public sector housing clients in a temporary assignment, initially for 3-6 months (but with every possibility of being extended should you perform well).
Reporting directly into the Repairs Manager, this Central London based role is hybrid working (2-3 days in the office, 1 day on site and 1 day working from home) and 35 hours each week (Monday to Friday, 9am- 5pm). It will ideally suit an experienced repairs planner/ scheduler looking to take that next step in their housing career.
As a Senior Repairs Planner/Scheduler, you will be at the forefront of our clients' operations, ensuring that their repair services run smoothly and efficiently. You will support in the planning and execution of responsive (and void) repairs, and damp/mould/condensation works. You will also act as the main contact for Customers, Contractors, Clients and other colleagues to progress responsive repairs and voids through to satisfactory completion.
Your key responsibilities will include:
* Leading on the scheduling of all jobs for numerous contractors on the IT System.
* Planning workflows by effectively scheduling appointments working directly with contractors and updating tenants, colleagues and systems. For other areas including but not limited to Insurance, Out of Hours, Damp, Mould & Condensation (DMC) and Voids.
* Ensuring that all repair requests in occupied and void properties are proactively and efficiently dealt with including raising orders, approving, scheduling works, order variations and completion with contractors.
* Working closely with the Repair Manager, Contractors, Caretakers/Handypersons, Housing staff, Scheme Managers & Suppliers to ensure a seamless appointment service to tenants and internal clients.
* Resolving day-to-day/operational issues using own initiative within broad guidelines and procedures escalating only the most complex issues and situations and work in conjunction with the Repairs Manager.
* Liaising with Contractors to ensure that all appointments are met, appointment slots are adhered to and followed on works are scheduled in real time.
* Managing your own and generic email accounts to ensure that all queries are responded to or actioned within time scales as set by the business.
* Maintaining and updating records, files and computer databases as required, to ensure accurate performance and cost analysis reporting is achieved.
To be successful in this role, you should possess:
Proven experience in repairs planning and scheduling, preferably within the housing sector.
Strong organisational skills and an eye for detail.
Excellent communication skills, both verbal and written.
The ability to work under pressure and adapt to changing priorities.
A proactive attitude and a knack for problem-solving.Interviews will take place virtually in week commencing Monday 26th January 2026. Only applicants who feel they meet the above criteria need apply