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Research and Development Support Officer
The closing date is 15 July 2025
THIS POST IS FIXED TERM FOR 12 MONTHS DUE TO MATERNITY COVER
The post holder will support the R&D) team in delivering an efficient, high-quality service across Cwm Taf Morgannwg University Health Board, while meeting the internal and external requirements of the procedures, frameworks and legislation governing the research process and Health and Care Research Wales key performance indicators and metrics.
The post holder will be responsible for maintaining the Local Process Management System and associated databases, ensuring the timely upload of project information to include study recruitment figures and monitoring recruitment to time and target. The post holder will support the R&D team with the processing of research passport applications to ensure that the appropriate checks are undertaken and the relevant letters of access or honorary contracts are issued. The post holder will also be expected to request and collect project updates throughout the duration of the study and detail findings on the research and development web page.
The post holder will be expected to have excellent organisational and time management skills to support the delivery of an efficient and high-quality service across Cwm Taf Morgannwg University Health Board. Excellent communication skills are also required as the post holder will liaise with a number of internal and external stakeholders.
Main duties of the job
The post holder will support the Research and Development Team in delivering an efficient, high-quality service to researchers across Cwm Taf Morgannwg University Health Board, while meeting the internal and external requirements of the procedures, frameworks and legislation governing the research process and the Division for Social Care and Health Research (DSCHR) key performance indicators and metrics.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Education/Qualifications /Training
* HNC or equivalent demonstrable level of skills, knowledge and experience
* Good standard of education (5 GCSEs or above)
* IT Qualification
* Familiarity with medical terminology
* Familiarity with NHS Clinical systems and information processes
Experience
* Prioritisation of work and delivery to challenging deadlines
* Effective and efficient electronic diary management
* Managing and developing office systems
* Handling highly confidential and sensitive information
Skills
* Excellent interpersonal skills, with experience of building and maintaining professional relationships
* Excellent written and communication skills with experience of dealing with sensitive and complex situations in an appropriate manner
* Ability to assimilate verbal information and translate into accurate written notes
* Ability to prioritise and manage time effectively and deliver results on time, meeting strict deadlines, and work under pressure
* Ability to make full use of IT to facilitate e-working, proficiency in the use of Microsoft Office software including Outlook, Word, Excel and PowerPoint; ECDL level 1
* RSA III or equivalent demonstrable experience of typing
* Analytical and numeracy skills
* Flexible approach to working
* Welsh language speaking/listening skills at Level 3 or above
Knowledge
* Understanding of confidentiality issues
* Knowledge of contractual requirements pertaining to research and development both commercial and non-commercial
* Knowledge of research management and governance issues within secondary care
* A working knowledge of the conduct and management of research in primary and secondary care
Personal Attributes
* Diplomatic
* Ability to work on own initiative and in a Team
* Reliable and committed to healthcare quality improvement
* Ability to work under pressure and to meet deadlines
* Discreet - able to maintain strict confidentiality
* Conscientious and motivated to produce high quality of work, able to deliver results, take ownership of work, and prioritise work
Circumstances e.g. Mobility/Availability-special attendance requirements
* Able to travel in a timely manner to work in different locations as required.
Physical Requirements and attributes
* Requires advanced keyboard skills with a high degree of accuracy including Microsoft Office, Excel and Microsoft Project
* Light physical effort
* Able to concentrate for long periods
Any other special requirements not covered by 1-7 above
* Adaptable and flexible
* Willingness to undergo development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
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