Retail Security Officer – Lidl Woolwell Plymouth
Location: Woolwell (PL6 7FG)
Position: 40 hours per week, overtime available for holiday/absence cover
Pay: £14.30 per hour
Shifts: Day shifts only (Up to 12-hour a day between the hours of 9am – 10pm Monday – Saturday, and 9am to 4pm on Sundays)
About the Role
Mitie has an exciting opportunity for a Retail Security Officer at our Lidl Woolwell store. Full training and a quality induction will be provided.
Responsibilities
* Act as a visual deterrent on the shop floor
* Safely detain offenders following H&S training
* Utilize store security systems, including CCTV and EAS gates
* Collaborate with covert security operatives
* Investigate losses and support inquiries about known offenders
* Complete accurate incident reports and company documentation
* Report crime incidents using a company-provided tablet
* Conduct routine patrols to ensure customer safety
* Record patrols in daily activity sheets
* Provide security updates during store briefings
* Conduct shift handovers to ensure service continuity
* Maintain a safe and secure environment for all
Qualifications
* Door Supervision or Security Guarding License
* Five-year checkable employment history or documentary evidence of any period of unemployment, self-employment, or education
Desirable Experience
* Previous experience in a retail security role
Benefits
* Free SIA License Renewal
* Competitive Holiday Entitlement
* Pension Scheme
* Personal Learning Hub & Additional Training
* 24/7 Virtual GP & Healthcare Benefits
* Cycle to Work Scheme
* Full Uniform Provided
* Exclusive Discounts with Selected Companies
* Company Share Scheme (SIP & SAYE)
* Overtime Available
Accessibility
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at [email].
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