Join East Anglia’s Leading Independent Tyre & Service Provider
About Treadfirst
Treadfirst is a well-respected, family-run independent tyre retailer and MOT/Service centre with a 40-year history of excellence. With continued growth across East Anglia, we are looking for a motivated and professional Manager to lead our busy Stowmarket team.
The Role
This position is designed for a highly capable leader who can oversee the entire service and repair process from start to finish
Reporting directly to the Directors, you will be the face of the branch. While you aren't expected to "jump on the tools" for daily repairs, strong technical knowledge is essential to effectively manage the workshop, provide accurate advice to customers, and ensure quality control across the team.
Key Responsibilities
* Operational Leadership: Organising the e-diary, delegating workloads, and ensuring an efficient, productive workflow.
* Customer Excellence: Providing expert advice and transparent quotes (face-to-face, phone, and email), ensuring every customer receives the "Treadfirst" standard of service.
* Team Management: Overseeing the team’s wellbeing, assisting with training and development, and ensuring the team is clear on their roles and safety responsibilities.
* Compliance: Maintaining meticulous paperwork and electronic records while ensuring strict adherence to Health & Safety practices.
* Performance: Driving sales, managing margins, and meeting profit targets to ensure the branch continues to thrive.
Experience & Requirements
* Automotive Background: Minimum of 5 years of experience within an automotive environment is essential.
* Technical Knowledge: You must have a deep understanding of vehicle mechanics and tyres to provide expert guidance and oversee the workshop effectively.
* Leadership Ready: A professional who is ready to step up to a management challenge and has a passion for helping a team succeed.
Working Hours
* Monday – Friday: 8:00 am – 5:30 pm
* Saturdays: 8:00 am – 12:30 pm (Every other week)
* Closed Sundays and Bank Holidays
Why Join Treadfirst?
We pride ourselves on looking after our people. Our benefits package is designed to reward hard work and loyalty:
* Highly Competitive Salary: Based on your specific skill set and length of service.
* Performance Rewards: Generous, achievable bonus schemes and profit sharing.
* Health & Security: Free Life Insurance and Vitality Health Insurance (with associated benefits).
* Work-Life Balance: 34 days holiday per year.
* Future Planning: Enhanced pension contributions and a £800 Refer-a-Friend scheme.
* Extra Perks: Bike-to-work scheme and discounted products/services across all branches.
* Growth: We actively support and fund further professional training for our team.
How to Apply
If you are looking for a management opportunity with a reputable, family-oriented company, we want to hear from you. Apply now to join the Treadfirst team.