Restaurant and Bar Manager
The Store Oxford - the city’s only luxury lifestyle
hotel is looking for a highly organised and enthusiastic Restaurant and Bar
Manager to support the Food and Beverage Manager in the day-to-day
running of the outlets, ensuring smooth operations, excellent customer service,
and compliance with licensing laws.
Role Purpose
The Bar & Restaurant Manager is responsible for
the day-to-day running of the bar and restaurant, ensuring outstanding guest
experience, smooth operations, and a motivated, high-performing team. This role
oversees both front-of-house and bar teams, manages costs and compliance, and
delivers consistent service standards that reflect the brand.
Key Responsibilities
* Lead and manage the bar and restaurant
teams, ensuring exceptional service at all times.
* Oversee daily operations, including
service delivery, staff deployment, and guest satisfaction.
* Recruit, train, and develop team members
to reach their full potential.
* Create and manage staff rotas in line
with business needs and budgets.
* Drive revenue through upselling,
promotions, and excellent guest engagement.
* Monitor and control budgets, costs, and
KPIs (labour, wastage, margins).
* Ensure full compliance with licensing,
health & safety, allergen, and food hygiene legislation.
* Manage supplier relationships, stock
ordering, cellar and beverage management.
* Handle guest feedback and complaints with
professionalism and care.
* Collaborate with the Head Chef and senior
management on menu planning, promotions, and events.
* Maintain high standards of cleanliness,
presentation, and atmosphere throughout.
* Report on performance, highlighting
opportunities to grow revenue and improve efficiency.
Skills & Experience
* Proven management experience in a bar,
restaurant, or hospitality venue.
* Strong leadership skills with the ability
to motivate and inspire a team.
* Excellent knowledge of food, beverage,
and service standards.
* Commercially aware with experience
managing budgets, KPIs, and P&L responsibility.
* Strong organisational skills and
attention to detail.
* Confident in handling guest feedback and
complaints effectively.
* Knowledge of licensing laws, health &
safety, and food hygiene regulations.
* Proficient in hospitality systems.
Personal Qualities
* Guest-focused, with a passion for
delivering memorable experiences.
* Professional, approachable, and calm
under pressure.
* Energetic, hands-on leader who leads by
example.
* Flexible and adaptable to the needs of a
busy venue.
Our 4 Brand Pillars will also guide your
success:
* Legacy –
The Store celebrates its rich history as a beloved department store in the
heart of Oxford, carrying forward a legacy of delight and wonder.
* Discovery –
A place of discovery, offering a range of experiences from the spa to
dining, seasonal pop-ups, and curated displays.
* Innovation –
More than a hotel, The Store is a hub of design, evolving installations,
and forward-thinking food, drink, and service.
* Community –
Rooted in Oxford, The Store engages with the local community through
initiatives and events that bring people together.
Hours are full time, 40 per week covering evenings
and some weekends.
Reporting into the F&B Manager.
Benefits
* Flexible rotas - we understand the importance of work life balance
* Meals on duty
* £40,000 per annum (estimated earnings £45,000 includes none contractual service charge)
* Ongoing training provided - both in house and external
* Apprenticeships
* Career progression and development - we invest in our people
* Royal Cars taxis 50% discount for our people to and from work
* Refer a Friend Scheme (£250 and £500 if you refer a chef)
* Review bonus and scheme (£50, £100, £200, E Bike's, Smart TV's and International overnight stays for 50 plus reviews)
* Access to Wagestream
* 25% off treatments in our spa and 50% off products
* Discount on rooms and food and beverage
* Hospitality Rewards: access to health and wellbeing benefits and perks for everyone (high street discount, restaurants, and Employee Assistance)
* Opportunities to win raffle prizes
* Exceptional induction game and programme - this is the most fun you will have on your induction day that we promise!
* Brand pillars - we have four pillars that we live and breathe everyday!
* Opportunities to socialise and celebrate big moment together - birthdays, work anniversaries and big life moments!
* Team Awards and socials
* Fundraising initiatives - we support the community and like to give back, in 2023, 2024 and 2025 we walked for wellbeing supporting Hospitality Action.
* Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we have a green team who ensure we are on track, come and play your part in that.
At The Store, we value
diversity. We are committed to providing an inclusive and supportive
environment as we believe diversity fosters a more innovative, creative,
dynamic, and nurturing culture. We are striving to create a culture that fully
represents our four brand pillars: Legacy, Discovery, Innovation and Community
– including all the communities we serve.
We are an
equal opportunity employer, and all applicants will be considered for
employment regardless of race, age, ethnicity, religion, sexual orientation,
gender, gender identity, family or parental status, or disability status.