Croydon | Full time, 35 hours per week | 1 Year Fixed Term Contract | Hybrid working (1- 4 days in office and onsite per week)
Salary: £59,452.64 per annum
Reports to: Director of Homes (DOH)
Closing date: Sunday 26 October 23:59 | Interviews: Tuesday 11 November
Are you a proactive leader with a passion for delivering excellent repairs and maintenance services?
Join our caring and forward-thinking team at ccha, where everyone works together to make a real difference for our residents.
About the role
Lead on the operational development and performance of Repairs Services and support the stock investment function, including the effective management and delivery of all repairs and maintenance related contracts.
Support DOH in Strategic Development of service in line with regulatory requirements and continuous improvements.
Responsible for ensuring all relevant policies, procedures and working practices including strategies, procurement and contract management systems are compliant and deliver value for money and that ccha work in accordance with them.
Support active asset management in conjunction with the Asset Manager.
Contribute to the wider Management Team and the continued development of ccha. This will include acting as one of our Health and Safety Co-ordinators for designated areas of responsibility, and undertaking research on complex issues, translating strategies and policies into operating principles and recommending courses of action or changes to policies and procedures across the organisation.
Promote, develop, and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services and provide excellent customer service to all internal and external customers.
Work within the ccha’s policies at all times and in all aspects of service delivery and employment and ensure that ccha and its employees comply with all legal, statutory, and regulatory requirements along with best practice. What you’ll bring
Experience leading repairs, maintenance or asset management services within housing or property sectors
Strong contract management and budget monitoring skills
Knowledge of housing regulations, compliance and health and safety
Excellent leadership, communication and stakeholder management abilities
A commitment to continuous improvement and customer service excellenceEssential requirements
Right to work in the UK
Basic DBS check
Full UK driving licenceWhy join us?
At ccha, you’ll enjoy 25 days annual leave (plus additional days for celebration and service), a matched pension, private healthcare and wellbeing plan, flexible working, and the chance to be part of a supportive, values-driven organisation.
About us
Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales.
If you’re interested, please apply via
Other roles you may have experience in could include:
Maintenance Manager, Property Services Manager, Asset Manager, Repairs Manager, Contracts Manager, Compliance Manager, or Technical Services Manager