Job Description - Scheme Manager - Residential (25874)
Job Overview
This is a permanent, full-time role (37.5 hours per week) offering a salary of £24,638 per year (£12.60 per hour) plus benefits, including a Health Cash Plan. The role is live-in, with an onsite property provided rent-free.
About the Role
Join our leasehold retirement team as a live-in Scheme Manager. You will ensure the smooth operation of our retirement community, manage the buildings, and support residents to live independently and comfortably in their own homes.
Key Responsibilities
1. Manage the scheme to ensure safety, security, and compliance with safety standards.
2. Engage with residents, respond to calls, and maintain a welcoming environment.
3. Oversee cleanliness and safety of communal areas, encouraging social interaction among residents.
4. Coordinate repairs and maintenance with contractors and source local suppliers as needed.
5. Assist residents by signposting to relevant support services.
6. Support the sales process by welcoming new residents and assisting with move-ins.
Candidate Profile
* Passionate about customer service and able to build relationships with diverse individuals.
* Knowledge of issues affecting older adults, including safeguarding and risk assessments.
* Ability to work collaboratively with partners.
* Strong administrative skills, including managing accounts, budgets, and invoicing.
* Self-motivated, organized, and capable of working independently.
Additional Information
* Working hours may be flexible; some evening work may be required.
* Proficiency with technology for record-keeping and online collaboration is necessary.
* An Enhanced DBS check is required, which we will fund.
Our Team
Join Nathalie and our passionate Southwest team, dedicated to supporting our customers and working collaboratively in a supportive environment.
Benefits
* Flexible working hours and opportunity to shape your schedule.
* Two volunteering days, 34 days of leave (rising to 39), and a health cash plan.
* High street discounts, pension scheme with life insurance, and opportunities for career growth.
For adjustments during the recruitment process, contact recruitment@homegroup.org.uk.
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