Are you fluent in French and passionate about customer service? I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company. As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as phone, email, and live chat.
Responsibilities:
* Answer customer inquiries in French promptly and professionally
* Resolve customer complaints and issues in a timely manner
* Provide product information and guidance to customers
* Work collaboratively with other team members to ensure customer satisfaction
* Maintain accurate and up-to-date customer records
* Identify and escalate any issues or trends to management as needed
Requirements:
* Fluency in French (both written and spoken)
* Strong communication and interpersonal skills
* Ability to multitask and prioritize in a fast-paced environment
* Knowledge of CRM systems and customer support tools
* Ability to work independently and as part of a team
* Flexibility to work occasional evenings and weekends as needed
If you are a French-speaking individual with a passion for customer service, we want to hear from you!
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