Employer description:Partnership Educati on is a specialist ICT Services provider to the Education Sector. We pride ourselves on being an education company in technology, and not the other way around. Our mission is simple... to provide outstanding ICT Support to schools.
Overview: Here, you will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 IT Azure Cloud Support Specialist Apprenticeship.
You will be supporting the technical team, providing 1st line support - both onsite and remotely.
There will be a program of working with other team members in the field providing technician days and completing installations.
Salary:£12,500 per annum.
Responsibilities:
* Respond to helpdesk requests remotely
* Taking help desk calls; logging and tracking calls
* Hardware and software repairs in a workshop facility
* Installation of hardware and software
* Carry out network documentation and reporting
* Assisting with sourcing spare parts and replacement equipment
* Assisting technical team with maintenance tasks and installs
What we are looking for:Desirable skills:
1. Experience of hardware repair and troubleshooting
2. Experience of M...