We are currently seeking an experienced IT Manager to join our Head office in North Hykeham, Lincoln. Our team provide 1st class support to all staff across the 3 sites.
Reporting directly to the Group Financial Director and leading a team of 6, your primary function will be to provide day to day Management of our IT Systems, team and administration.
Duties to include:
Systems
1. Management and maintenance of system performance, and resolution of issues, including: Server speedStorage capacityCommunication speed and capacityNetwork connections and performance
2. Monitoring cyber security risks [liaise with IT Strategy Lead as appropriate]
3. Management of licence expiries
4. Monitor user experience/ helpdesk queries to identify and tackle issues or training needs (in conjunction with our HR training team as appropriate)
5. Management and maintenance of hardware assets
6. Assist with planning, and management of projects in conjunction with IT Strategy Lead as appropriate
Administration
7. Ensure adequate documentation is maintained for all systems
8. Oversee system administration
9. Management of active directory
Team
10. Day to day team management (including whereabouts, helpdesk cover, out of hours support/ emergency cover)
11. Help with organising tasks, objectives, team development and training
12. Problem solving, conflict management
Additional
13. Liaison with IT Strategy Lead to ensure we are managing our systems in line with our overarching strategy as appropriate
As the successful candidate, you will have strong experience in a similar role ideally gained within a large organisation. Experience of VM Ware and Citrix would be highly advantageous. Application & user personalisation plus MS Office 365 is essential.
You will possess strong communication skills with the ability to problem solve whilst remaining calm under pressure. Lindum Group is a company built on team work which is a must have for this role! Leading the team whilst providing support and guidance when needed is paramount
Experience within the Construction industry would be advantageous but not essential
The position is permanent and full time. Hours of work are Monday – Friday, 0830-1700.Lindum Group offers benefits including pension, profit related pay, employee share scheme, health and wellbeing initiatives, employee discounts, on-site parking, as well as ongoing personal and professional learning and development opportunities.