Care Coordinator
Camden (Office-based)
£30,000 per annum
Permanent, Full-Time (Mon-Fri, 8:30 AM - 5:00 PM)
On-call: 1 week in every 4-5 weeks (rota, approx. 10 weeks per year)
We are delighted to be recruiting on behalf of our client for a Care Coordinator to join their dedicated team in Camden. This is a fantastic opportunity for someone with experience in domiciliary care coordination who is passionate about making a difference in people's lives.
The Role
As a Care Coordinator, you'll play a key role in ensuring customers receive safe, reliable, and high-quality care in their own homes. You'll be responsible for managing staff rotas, supporting care workers, liaising with families and professionals, and making sure care is delivered in line with CQC standards and individual care plans.
Key Responsibilities
1. Coordinate and manage daily care rotas for smooth, efficient service delivery.
2. Allocate new referrals promptly and keep care plans updated.
3. Arrange cover for staff absences, holidays, and unplanned leave.
4. Match care assistants to customers based on skills, preferences, and location.
5. Support care staff with clear communication, guidance, and supervision.
6. Act as the first point of contact for care workers and customers.
7. Carry out quality checks and ensure safeguar...