A leading water utility company in the UK is looking for a Helpdesk Team Leader to manage a team of Customer Service Agents. In this hybrid role based in Reading, you will inspire your team to deliver excellent customer service while meeting performance targets. The ideal candidate will have experience in a fast-paced contact center environment, strong communication skills, and a passion for guiding teams through change. This position offers a competitive salary and attractive benefits. #J-18808-Ljbffr