Overview
Granite Worktop Company - Office, Factory and Showroom based in Wolston, Warwickshire. Commutable from Coventry, Rugby, Leamington, Southam. 25,000 - 27,000 Basic Salary with 10% Bonus and Enhanced Pension Scheme. 37.5 hours per week, 9am - 5pm, Monday to Friday. Rare opportunity with some flexible working to utilise your previous customer service, sales and office administration skills/experience.
The Company
A family-owned business based just outside of Coventry off the A45 in Wolston. They are a supply and fit granite work surface company with a growing team and a state-of-the-art workshop, manufacturing facility and showroom. They are looking to employ a Sales & Customer Service Executive to work alongside an established team.
The Role
Key responsibilities:
* General day-to-day dealings in the sales office – administration, filing, data entry, invoices, payments, etc.
* Responding to incoming customer enquiries by email, telephone and in person in the showroom.
* Formulating and sending quotations to customers with the help of the business owners and other experienced staff.
* Booking meetings with customers for the team to template the design and secure the order.
* Managing the customer relationship through the process from initial enquiry to quote to invoicing and aftercare.
* Help develop the company’s online and social media presence.
* Work with the team to grow business through the website and social channels.
* Uploading pictures and good news stories of finished projects.
* Promote the company’s work on Facebook, Twitter, Instagram, etc. to generate leads and enquiries.
The Candidate
This role would suit a responsible and hardworking individual with experience in customer service, sales or office administration. You’ll be organized, personable and proficient in office applications.
* Proven experience in a sales, customer service or administration role with good attention to detail.
* Experience of working with customers over the phone and/or face-to-face.
* Effective and positive communication skills with the confidence to work independently and as part of a team.
* A confident, friendly personality willing to roll up their sleeves and contribute to the company and your career development.
* Good literacy and numeracy skills.
* Full Driving Licence.
* Proactive and self-motivated individual.
The Package
Salary: 25,000 - 27,000 plus 10% bonus. Some flexible working. Enhanced Pension.
How to Apply
Please apply online if you fit the criteria. First interviews are being conducted immediately. If you have questions, please contact John Ahearne at TalentTech Recruitment Ltd.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Business Consulting and Services
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