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Guest Services Host - Cambridge Office
We are currently recruiting for a Guest Services Host to join our team in the Cambridge offices of a client in the financial services industry.
The successful candidate will be the first point of contact for all queries and will work closely with the firm’s staff and other service partners to provide the best possible customer service.
They should convey an attitude where no request is too big and no detail is too small, providing a friendly, welcoming environment while remaining security conscious. The ability to be discreet and anticipate guests’ needs is essential.
The role involves working closely with the regional facilities manager on general administration, handling catering requests for meeting rooms, and serving food and drinks.
Details:
* Hours: 40 hours per week, between 8am–5pm, Mon-Fri
* Salary: £28,840
Qualifications:
We seek a friendly candidate passionate about service and detail-oriented. The candidate must be willing to go above and beyond to create exceptional experiences, with strong organizational and communication skills, and a proactive approach to tasks. Proven track record in delivering outstanding customer service is required.
Additional Benefits:
* Excellent holiday allowance
* Pension contributions
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme
* 24-hour personal helpline for counselling & information services
* Access to discounts and benefits platform
* Training and development opportunities via our Training Academy
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