Location: Bristol
Area Care Manager – join our talent pool
Location: Home-based with travel across your area
Salary and benefits: Between £50,000-55,000 basic salary (London weighting available) OTE up to £12,000 plus other benefits including car allowance, 25 days annual leave plus 8 bank holidays
Are you a dynamic leader with a passion for delivering exceptional care? Do you thrive in a fast-paced, multi-site environment where your leadership can make a real difference? If so, we’d love to hear from you.
As a growing organization, we are looking to build a talent pool of future Area Care Managers in your area.
About the Role
As an Area Care Manager, you’ll play a pivotal role in ensuring the delivery of high-quality, person-centred care across multiple branches. Reporting to the Head of Operations, you’ll lead and support Branch Care Managers to drive performance, embed a culture of excellence, and ensure compliance with care regulations.
Key Responsibilities
* Champion outstanding customer service and carer satisfaction.
* Lead, coach, and develop a team of Branch Care Managers.
* Ensure compliance with CQC/CIW standards and internal policies.
* Monitor quality and performance through audits and improvement plans.
* Resolve escalated complaints and support safeguarding processes.
* Drive commercial performance and support business growth.
* Act as a key point of escalation for out-of-hours service continuity.
What We’re Looking For
Essential:
* Proven experience managing multi-site teams in a regulated care environment.
* Strong knowledge of care regulations and best practices.
* Excellent leadership, communication, and problem-solving skills.
* Financial acumen and experience managing budgets and performance.
* Full UK driving licence and willingness to travel.
Desirable:
* Experience in home care, including private-pay and publicly funded services.
* Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
Key Metrics You'll Influence
* Customer satisfaction
* Quality and compliance
* Employee engagement and retention
* Area profitability
Who You’ll Work With
You’ll collaborate closely with internal teams including Finance, Quality, Recruitment, and Central Operations, as well as external stakeholders such as CQC/CIW, local authorities, and families.
Why Join Us?
We’re committed to creating a supportive, inclusive, and empowering environment where our leaders can thrive. You’ll have the autonomy to make impactful decisions, the support of a dedicated team, and the opportunity to shape the future of care in your area.
Apply Now to become a driving force in delivering compassionate, high-quality care.
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.