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Administrative assistant

St Albans
Trinity Resource Solutions
Administrative assistant
Posted: 16 February
Offer description

We are urgently seeking an experienced Care Home Office Administrator to support a busy care home on a temporary basis. This is a hands-on, fast-paced role requiring someone who can step in quickly, work independently, and confidently manage a wide range of administrative and financial duties.

Key Responsibilities
Manage the purchase ledger and ordering system, including invoices, delivery notes, supplier queries, and budget coding
Control and reconcile petty cash and support budget management alongside the Home Manager
Administer sales reconciliation, banking, fee billing, resident admissions/discharges, and credit control
Manage and reconcile residents' pocket money accounts, liaising with relatives or next of kin as needed
Maintain staff records, recruitment documentation, rotas, timesheets, and payroll information
Update training logs and ensure staff files are accurate and compliant
Handle incoming calls, mail, and correspondence with discretion and professionalism
Maintain robust electronic and paper filing systems
Order office supplies and manage stock levels within budget
Support the wider management team and, where required, assist with line management of support departments
Undertake general office and clerical duties as required

Skills & Experience Required
Strong administrative experience, ideally within a care or regulated environment
Excellent literacy, numeracy, and IT skills (Outlook, Word, Excel essential)
Highly organised with exceptional attention to detail
Confident handling confidential and sensitive information
Professional and friendly telephone manner
Ability to prioritise, multitask, and remain calm under pressure

Personal Attributes
Approachable, professional, and non-judgmental
Strong communicator with excellent interpersonal skills
Flexible, self-motivated, and a reliable team player
Comfortable dealing with unexpected tasks and tight deadlines

Working Environment
Office-based role within a care home setting
Temporary position with an urgent requirement – ideal for someone immediately available

If you are an experienced administrator who can hit the ground running and are available at short notice, we want to hear from you. Apply today for immediate consideration.

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