Are you an experienced administrator based in or near Leeds? are you looking to earn £26,208.00 per annum? We Can Offer You: Work-Life Balance: 23 days annual leave bank holidays, plus flexibility Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more Training & Growth: Ongoing professional development to keep you at the top of your game Your role Act as the first point of contact for customers, arranging work and putting their needs first Monitor and manage incoming work requests from the service centre Update IT systems to support reporting and data accuracy Coordinate with operatives to ensure work is completed on time Work closely with your team and build relationships across departments Support service delivery by suggesting improvements where identified Undertake administrative tasks to support the wider team Allocate resources based on work type and priorities Carry out customer satisfaction surveys and follow up on enquiries and complaints Ensure accurate recording of planned work in relevant systems Capture and coordinate compliance documentation Assist the wider Business Support team as required What We Need from You. Good level of education To be competent in all aspects of administration tasks and have good organisational skills Strong administrative skills and ability to operate a computerised database system (ideally Opti-Time) Experience in working with Microsoft Office software (Outlook, Word, Excel and Access) Ability to work to deadlines and strong communication skills Experience gained within a social housing environment is advantageous. Why Liberty? We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career. Apply Today! Click “Apply” below to join Liberty as our planning administrator! We look forward to hearing from you! Closing Date: 21st July 2025 (We may close early due to high demand)