We are looking for a proactive, confident and experienced negotiator who can take ownership of the lettings process from enquiry through to move-in - delivering a seamless, compliant and high-quality experience for both landlords and tenants.
You will play a key role in maintaining our strong market presence across the Cynon Valley and beyond, ensuring properties are let quickly, correctly, and at the best possible price.
Key Responsibilities
Lettings & Deal Progression
* Register applicants and match them to the right homes quickly and effectively
* Conduct viewings with confidence, professionalism, and local knowledge
* Negotiate offers to achieve the best outcome for our landlords
* Progress lets efficiently from enquiry to move-in
* Work to and exceed agreed targets and KPIs
Landlord Relationships
* Build strong, lasting relationships with landlords
* Provide honest, informed rental advice based on local market conditions
* Keep landlords fully updated with feedback, progress, and strategy
* Identify opportunities to win new instructions and grow our portfolio
Compliance & Standards (Wales)
* Ensure full compliance with Rent Smart Wales requirements
* Operate in line with the Renting Homes (Wales) Act and occupation contract framework
* Ensure all documentation, processes, and timelines are handled correctly
* Work closely with the wider team to maintain high compliance standards across all lets
Marketing & Presentation
* Prepare and launch properties on Rightmove and Zoopla
* Ensure listings are accurate, engaging, and reflective of the T Samuel brand
* Maintain high presentation standards across all properties
* Keep CRM systems up to date and organised
Team Contribution
* Work collaboratively with the lettings, maintenance, and accounts teams
* Contribute to a positive, driven office culture
* Support continuous improvement in processes and service delivery
What We’re Looking For
* Minimum 2–3 years’ lettings experience (essential)
* Strong understanding of Welsh legislation and compliance
* A proven ability to win business and close deals
* Confident communicator with excellent people skills
* Highly organised with strong attention to detail
* Full UK driving licence and access to a vehicle