A fantastic opportunity has arisen for a highly organised and proactive Scheduler to join a busy scheduling team based in Milton Keynes. This is an office-based role, so candidates must be comfortable commuting to and working from the office daily.
About the Role
As a Scheduler, you will play a key part in the day-to-day operations by allocating work to a team of operatives, ensuring productivity, efficiency, and excellent customer service for clients and residents.
Key Responsibilities
* Schedule work for up to 20 operatives each day, ensuring diaries are full and efficiently managed
* Monitor the system for emergency jobs and allocate them quickly to meet service level agreements
* Handle job variations via telephone, gaining necessary approvals to ensure work progresses smoothly
* Arrange inspections with supervisors and provide daily support
* Maintain a high level of customer service, both over the phone and face-to-face
* Achieve a minimum of 60 new work order allocations per day
* Work closely with your team to meet shared targets and goals
What We're Looking For
The ideal candidate will have experience in scheduling, planning within a Social Housing sector ideally with...